Informations

Entreprise : ADRA DRC

Domaine d'activite : Consultant & Autres

Référence : ENIOR OPERATIONS MANAGER

Nombre de postes : 1

Type de contrat : autres

Salaire : N/C

Ville : Tshikapa, Kasai

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Contexte et mission :

SUMMARY:

Under the supervision of the COP, the Senior Operations Manager (OM) in this role will be responsible for operations management, including inventory and assets management, transport and fleet management, procurement, logistics, Information and Communications Technology (ICT), travel management, visitors' management, security management and office management ensuring effective and efficient operations while also guaranteeing organizational policies,  donor regulations and the highest ethical standards are attained

In technical collaboration with the DFA, the SOM will effectively lead Tudienzele’s Operations Unit with the ultimate objective of maintaining and strengthening the Tudienzale Program operational capacity to support a scale-up effort in the expansion of implementation activities. In so doing, the SOM will ensure the program support services are provided in a manner that reflects ADRA’s Core Values, Mission and Vision and builds capacity of staff and partners with a focus on customer satisfaction and efficiency.

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S/he will ensure strong collaboration between Programs and other Country office support systems, with the aim of taking the Tudienzele Program forward on its transformational journey to provide resilience and humanitarian relief to communities. 

The SOM should understand Tudienzele's programmatic needs and concerns for ensuring effective operational support, as well as strict commitment and adherence to ADRA's Core Values, Mission and Vision, and promotion of Gender Equity and Diversity (GED).

Behavioral Competencies

Leading and Supervising: Provides others with a clear direction; sets appropriate standards of behavior.

Planning and Organizing: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances.

Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity. 

Adhering to Principles and Values: Believes in strong principles; upholds ADRA’s values; promotes and defends equal opportunities. 

The Operations Manager performs a wide range of duties including but not limited to the following:

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Administrative

Supervising day-to-day running of the Operations Unit and staff members.

In collaboration with the COP, carrying out appraisals of staff under his/her supervision.

Supporting the development and improvement of administrative systems, policies, and procedures.

Ensuring the office is stocked with necessary supplies and all equipment is working and properly maintained.

Providing the required support for the planning, scheduling, and implementation of office events, including meetings, conferences, interviews, orientations, and training sessions.

Ensuring the collection, organization, and storage of information electronically and using filing systems.

Participate in regular project meetings towards progress review (DIP/ Procurement Planning, etc.)

Profil recherché :

Minimum Qualifications Required

• Masters degree in any development studies, social sciences or any related field

• 5+ years of proven experience in an Operations position or equivalent

• Experience in an international not-for-profit environment

• 5 + years of experience in a leadership/management position with experience overseeing diverse teams.

• Knowledge and familiarity with the rules and regulations of USAID.

• Excellent written and oral communication skills

• Ability to work in a team, communicate well, meet deadlines and make recommendations for change.

• Excellent computer skills, in word processing and spreadsheets

• Language: French & English proficiencies

Preferred

• Experience & knowledge in Word and Excel

• Knowledge and demonstrated experience in the use of current procurement and fleet management software tools and systems

• Experience in operations management in DRC and other settings

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Expectations:

• Demonstrates integrity/honesty and ability to promote integrity and business ethics by modeling ADRA’s values and ethical standards.

• Strong analytical skills

• Focuses on impact and result for stakeholders and responds positively to feedback

• Consistently approaches work with energy and a positive, constructive attitude

• Self-control, calmness, good demeanor even under intense pressure

• Availability even beyond regular official hours whenever necessary in the light of the exigencies of the work.

• Proactiveness, creativity and taking appropriate initiatives to adequately address challenges

• High level of responsiveness and work ethics

• Ability to deliver expected results under minimal supervision.

• Demonstrates openness to change and ability to manage complexities

• Willing to travel and spend at least 40% of the time supporting field teams in the project areas

• Leadership skills and ability to ensure effective teamwork, collaborative behavior and team spirit and conflict resolution.

• Ability to develop collaborative and harmonious relationships with external partners and all stakeholders.

• Previous experience within a conflict and/or post-conflict and multicultural setting highly desirable

• Excellent communication and negotiation skills to persuade and positively influence others

• Ability to multi-task and prioritize work schedules

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HOW TO APPLY

We invite you to post your CV in Microsoft Word format in English (compulsory mention of the position title in subject of your application): " SENIOR OPERATIONS MANAGER “and your application letter (in English) via our website   (complete the application form: TDZRecruit@adradrcongo.org  no later than "November, 25, 2024”

Provide us with three references in connection with your previous employments;

Only prequalified candidates will be invited;

Qualified woman are encouraged to apply

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